NORTHWEST TEXAS HOSPITAL

Hospital Type: Acute Care Hospitals

Hospital Owner: Voluntary non-profit - Private

Emergency Services: Yes

Hospital Overall Rating:

Legend
NORTHWEST TEXAS HOSPITAL
State Average
National Average

Nurse Communication

Patients who reported that their nurses Always communicated well

74%
81%
80%

Patients who reported that their nurses Usually communicated well

21%
15%
16%

Patients who reported that their nurses Sometimes or Never communicated well

5%
4%
4%

Doctor Communication

Patients who reported that their doctors Always communicated well

72%
81%
80%

Patients who reported that their doctors Usually communicated well

19%
14%
15%

Patients who reported that their doctors Sometimes or Never communicated well

9%
5%
5%

Received help as soon as they wanted

Patients who reported that they Always received help as soon as they wanted

64%
69%
66%

Patients who reported that they Usually received help as soon as they wanted

23%
22%
25%

Patients who reported that they Sometimes or Never received help as soon as they wanted

13%
9%
9%

Staff Explained Medicine

Patients who reported that when receiving new medication the staff Always communicated what the medication was for

68%
76%
75%

Patients who reported that when receiving new medication the staff Usually communicated what the medication was for

19%
14%
16%

Patients who reported that when receiving new medication the staff Sometimes or Never communicated what the medication was for

13%
10%
9%

Room & Bathroom Were Clean

Patients who reported that their room and bathroom were Always clean

56%
76%
73%

Patients who reported that their room and bathroom were Usually clean

23%
16%
18%

Patients who reported that their room and bathroom were Sometimes or Never clean

21%
8%
9%

Area Quiet at Night

Patients who reported that the area around their room was Always quiet at night

53%
69%
62%

Patients who reported that the area around their room was Usually quiet at night

34%
24%
29%

Patients who reported that the area around their room was Sometimes or Never quiet at night

13%
7%
9%

Given information about what to do during recovery

Patients who reported that YES, they were given information about what to do during their recovery at home

80%
86%
86%

Patients who reported that NO, they were not given information about what to do during their recovery at home

20%
14%
14%

Hospital Rating

Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)

63%
75%
72%

Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)

26%
17%
20%

Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)

11%
8%
8%

Would Patient Recommend Hospital

Patients who reported YES, they would definitely recommend the hospital

64%
73%
70%

Patients who reported NO, they would probably not or definitely not recommend the hospital

7%
6%
6%

Phone

806-354-1110

Address

1501 S COULTER ST
AMARILLO, TX 79106

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